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CE survey points to cooling off in CRM investments – Diginomica



Diginomica

CE survey points to cooling off in CRM investments
Diginomica
The current investment rate, however, appears to be slowing significantly. In 2012, 36% of organizations were investing in CRM systems. The investment rate declined to 29% in 2013. In 2014, the investment rate dropped again: only 22% of IT ...

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